Shipping Policy
Contact Email: [email protected]
At Camra, we aim to provide a smooth and reliable shipping experience for all customers. Please read our shipping policy carefully before placing your order.
1. Shipping Coverage
We currently ship worldwide.
Please note that shipping availability may vary depending on your country, region, or local delivery restrictions. If we are unable to ship to your location, we will contact you as soon as possible.
2. Order Processing Time
All orders are processed within 1 to 3 business days after payment is confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays. During busy periods, promotions, or holidays, processing times may be slightly longer.
3. Estimated Delivery Time
Once your order has been shipped, delivery typically takes 15 to 25 business days.
Please note that delivery times are estimates only and may vary depending on:
- Your location
- Customs clearance
- Courier delays
- Weather conditions
- Peak shipping periods
We are not responsible for delays caused by shipping carriers, customs authorities, or events outside our control.
4. Shipping Charges
Shipping charges are calculated at checkout unless otherwise stated.
Any free shipping promotions will be clearly mentioned on the website at the time of purchase.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.
Please allow a few days for tracking updates to appear after dispatch, as courier systems may take time to update.
6. Customs, Duties, and Taxes
For international orders, customs duties, import taxes, and other fees may apply depending on your country’s laws and regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping fee unless clearly stated otherwise.
7. Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error in your shipping details, please contact us immediately at [email protected] . We will do our best to help before the order is dispatched.
8. Lost, Stolen, or Delayed Packages
If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier first and then reach out to us at [email protected] .
While we will do our best to assist, Camra is not responsible for packages lost, stolen, or delayed after they have been handed over to the carrier.
9. Split Shipments
In some cases, an order may be shipped in separate packages depending on product availability, warehouse location, or package size. If this happens, you will be notified accordingly.
10. Shipping Delays
Unexpected delays can happen due to high order volumes, customs inspections, severe weather, or courier disruptions. We appreciate your patience and understanding in such situations.
If your order has not arrived within the expected timeframe, please contact us and we will investigate the issue.
11. Contact Us
If you have any questions about shipping, delivery, or tracking, please contact us:
Email: [email protected]