SHIPPING POLICY
At CAMRA, we want to make sure you know exactly how your order is shipped and delivered — fast, clearly, and reliably.
1. Shipping Methods
We offer standard shipping for all orders. Delivery time can vary depending on your location and carrier, but generally takes between 15–30 business days.
Some orders may arrive in separate packages if items are shipped from different warehouses or suppliers.
2. Order Processing
Once your order is placed:
- You’ll receive an order confirmation email with details of your purchase.
- Orders are usually processed within 1–3 business days after confirmation.
- During peak seasons like product launches or holidays, processing may take slightly longer.
3. Tracking Orders
- After your order is shipped, we’ll send you a tracking number by email.
- Please allow a few hours for the tracking information to become active before checking status online.
4. Shipping Costs
- Shipping fees are automatically calculated at checkout based on your location and shipping method selected.
- You’ll see the exact shipping cost before you complete your order.
5. Shipping Delays
Delays can happen due to factors outside our control — like weather, holidays, customs processing, or carrier issues. If your order is significantly delayed, please contact our support team for help.
6. Address Accuracy
It’s very important that you provide a complete and correct delivery address. We are not responsible for packages lost or misdirected due to incorrect or incomplete address information.
7. Delivery Issues
If your order arrives damaged, incomplete, or missing items, contact our customer support team within 7 days of delivery so we can assist you promptly.
8. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will take effect immediately once posted on our website.